Using a shared language:

Our key phrases have lots of examples of the language we need to be using. This is a working document and will continue to grow and develop as we become more familiar with New Ways of Working. Send in any examples you are using. Share how your language is changing as a result of new ways of working.

The glossary explains what words and acronyms mean in our different organisations.

Send all examples to PiP.Admin@cheshirewestandchester.gov.uk

• Our Key Phrases

  In using a trauma lens we are able to start to describe the behaviours that we see, not define the person through their behaviours (McClure, 2017). We can reflect this through our written words, daily conversations and all our work with children, young people and their families

  Current language, thinking, phrases and labels	Moving to	New language and understanding
  Aggressive	What does this tell me	Frightened
  Attainment		Recognising every step of achievement
  Attention seeking	Implies demanding and controlling	Needing security
  Avoidant	Seeing as being difficult to engage - What does this mean?	In flight survival mode
  Case	Statement does not imply value	See me as a person
  Challenging behaviour	Identifying the person through their behaviour. Consider what this means?	Distressing behaviour
  Choosing to do this/voting with their feet …	Implies that this is a choice and associates blame	What is the child or young person telling me? Are they experiencing fear, trauma, being threatened/coerced, exploited?
  Compliance and consequences		Understanding the root causes of behaviour and working with, not done to
  Defiant		In fight mode, coping with a threat
  Demanding, challenging, difficult absorbing professionals time		Relentless compassion – finding innovative solutions
  Did not attend		Was not brought, unable to make the meeting/appointment/has missed the appointment today…
  Disguised compliance	Implies blame	Draw on professional curiosity
  Done to …		Work with …
  Drug running Work, Recruit , Run	Implies choice … not reflective of the cohesion and control threats, violence exploitation, experiencing	The child or young person is being criminally exploited
  Labelling / making assumptions/ unable to change	Reinforces person’s internal belief through language	Build self-efficacy to support, build confidence and motivation
  Non engagement /non compliant	Implies blame and shame	How can we work differently? Focus on strengths and positive reframe
  Not engaging		Does not feel safe yet …
  Promiscuous behaviour, child prostitution, prostituting themselves	Implies choice … not reflective of the cohesion control, threats, violence exploitation, grooming being experienced	The child / young person is being trafficked for the purpose of criminal exploitation
  Putting themselves at risk	Blaming statement implying there is choice or control	Why has this happened? What does this mean? What is the root cause?
  Rude	What does this really mean?	Self protective
  Treat and deal with ….	Implies lack of value and respect	Respond and enable ….
  Shame Blame Guilt		Nurturing Healing Understanding
  Unacceptable behaviour	Behaviour is not responding to the expectations of the environment	Understandable behaviour (seeing behaviour in the context of the individual’s trauma
  Using number/patient/or case to identify a child or person		See me for who I am, talk to me and refer to me as an individual
  Violent child/ young person		Expressing traumatised behaviour in fight survival mode
  What has happened to you…	Implying blame to understanding root causes	Why has this happened
  Withdrawn	What does this mean?	Cautious – survival response

  References

  Beacon House, 2019 https://beaconhouse.org.uk/wp-content/uploads/What-We-Say-Comic-1.pdf contextualsafeguarding.org.uk,
  Interface Enterprises Ltd, 2019
  McClure, K, 2017 https://www.relias.com/blog/what-is-trauma-sensitive-language

• The Glossary

  The glossary aims to support and develop a shared language and understanding.

  We need your help to grow this glossary. Please send your organisation/agency contributions to PIP.admin@cheshirewestandchester.gov.uk

  For more information about wider services and forums within West Cheshire please refer to the following site: West Cheshire Local Offer

  Acronym	Description
  ABE	Achieving Best Evidence
  ACE	Adverse Childhood Experience
  AP	Alternative Provision
  ASD	Autism Spectrum Disorder
  BIA	Best Interest Assessor
  CAMHS	Child and Adolescent Metal Health Service
  CCE	Child Criminal Exploitation
  CCG	Clinical Commissioning Group
  CE	Child Exploitation
  CEOP	Child Exploitation and Online Protection
  CIC	Children in Care
  CICC	Children In Care Council
  CIN	Children in Need
  CPP	Child Protection Plan
  CSC	Children’s Social Care
  CSP	Children’s Safeguarding Partnership
  CYP	Children and Young People
  DBT	Dialectical Behaviour Therapy
  DDP	Dyadic Development Psychotherapy
  EBSN	Emotional Based School Non Attendance
  EET	Education Employment or Training
  EHC	Education Health and Care Plan
  EHP	Early Help and Prevention
  ELSA	Emotional Literacy Support Assistant
  FASD	Foetal Alcohol Spectrum Disorder
  FCW	Family Case Worker
  FNP	Family Nurse Partnership
  i-ART	Integrated Access and Referral Team
  IDVA	Independent Domestic Violence Advocate
  IHA	Initial Health Assessment
  IPS	Individual  Placement Support
  LAC	Looked After Child
  MARAC	Multi Agency Risk Assessment Conference
  MCA	Mental Capacity Act
  MECC	Making Every Contact Count
  MHFA	Mental Health First Aid
  MI	Motivational Interviewing

  Acronym	Description
  NAI	Non Accidental Injury
  NEET	Young People  Not in Education, Employment or Training
  NSSI	Non Suicidal Self Injury
  OFSTED	The Office for Standards in Education, Children’s Services and Skills
  PCF	Parent Carer Forum
  PCF	Professional Capabilities  Framework
  PH	Public Health
  PPU	Public Protection Unit
  PTSD	Post Traumatic Stress Disorder
  RIC	Risk Indicator Checklist
  RPA	Raising of the Participation Age
  SCIE	Safeguarding Children in Education
  SEF	Self-Evaluation Form
  SEN	Special Educational Need
  SGO	Special Guardianship Order
  SHARP	School Help and Reporting Page
  SSYP	Safer Schools and Young People Partnership
  TAF	Team Around the Family
  Thrive	Cheshire West and Chester Council Corporate Objectives
  Thrive	Emotional Health and Wellbeing for Children and Young People
  TIP	Trauma Informed Practice
  VS	Virtual School
  WDP	Westminster Drug Project
  WNB	Was not brought
  YOS	Youth Offending Service